Friendly sales reps
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Better than the average dealership
I am a loyal Nissan customer and have purchased my last 3 cars from North Plainfield Nissan. Although I have never had a bad experience at this dealership, I can say with confidence that my latest purchase was the best experience I have ever had buying a vehicle. As soon as I walked in I was greeted by my salesperson, TJ Callari. There was no pressure as he let me look around until I needed assistance. He was patient with me and helped me narrow down my choices until I found the right vehicle. I actually did not plan on purchasing a vehicle that day. However, the great customer service, lack of sales pressure, and TJ's extensive knowledge, genuine personality, and discernible honesty, I hit the road in a new car in less than 3 hours total. This was the most painless car buying experience I have had thus far. Ask for TJ and Tony and I'm sure you will leave satisfied.
After finally deciding my Honda Civic was no longer fit to drive, I set out looking for my next vehicle. This was the first car I was going to buy on my own so I wanted to make sure it was something practical, but also something I would love. After speaking with TJ, one of the most knowledgeable salespeople I have met thus far, I was able to purchase a car that fit all my criteria. TJ was very patient, giving me all the information I needed in addition to various buying options that would fit my budget. He genuinely cared about my experience and worked hard to ensure I was happy and fully informed. Once I’m done with this vehicle I know I will be returning because of him and his outstanding customer service.
recently had my car serviced at Plainfield Nissan and service was amazing.louis did an awesome job and I will defiantly be back.
I went in to test drive a bunch of trucks and they took the time for me, were polite and professional. After test driving 3 trucks over the course of about an hour, I still was unsure of which I wanted to buy. They didn't hound me or pressure me into buying, they politely gave me the freedom to make up my mind. Used trucks are tough because when you find the right one it may be at another dealership than the one you used up all their time test driving! (Which is what happened) but if I found the one here, I would have had no problem pulling the trigger with this dealership. But I think that's how good business is done, you put in your best effort and are professional with potential customers, and it will pay off. That's how they seem to run things here, not desperate for every sale. Anyway, just wanted to post a good review since I didn't buy here!